Delivery and Assembly

Spend R7,999 or more on shelving and we deliver for free, and assemble for free in our assembly areas. The R7,999 is counted on your products only, not on delivery or assembly charges.

• Orders of R7,999 and over: FREE delivery anywhere in South Africa, plus FREE assembly in our assembly areas.
• Orders under R7,999: R399 delivery anywhere in South Africa. Assembly is optional in our assembly areas, at R399 (normally R798).
• Collection is always free.

1. When your order ships

Everything is made to order and Made in SA. Your order is made and ready to dispatch in 1 to 5 business days, unless the product page or your quote says otherwise. Weekends and public holidays aren't business days.

2. Delivery times after dispatch

Courier delivery then takes about 1 to 3 business days:

• Gauteng: usually the next business day
• KwaZulu-Natal, Free State, Mpumalanga and North West: usually 1 to 2 business days
• Western Cape: usually 2 business days
• Garden Route and Eastern Cape: usually 2 to 3 business days
• Outlying towns can take a day or two longer

You'll receive a tracking number when your order is dispatched. If we expect a material delay, we'll let you know. If we can't deliver within the agreed time, you may cancel the order for a full refund.

3. Assembly

Our team assembles your shelving and fastens it securely to the wall where needed. Assembly is available in our assembly areas: Gauteng, Cape Town (within 50 km) and Middelburg & Witbank (Mpumalanga).

• Orders of R7,999 and over (products only): assembly is free.
• Orders under R7,999: add assembly at checkout for R399 (normally R798).
• Outside these areas we deliver only. Units are easy to assemble yourself, with instructions included.

Assembly is booked on availability. Your order is made first, then we offer you the next available assembly date in your area. If you'd rather not wait, we can deliver sooner without assembly. Assembly dates are only booked once payment has reflected.

We assemble and fasten to suitable walls. We don't drill into ceilings, and we don't do building, carpentry, electrical or plumbing work.

4. Delivery address and access

Please give us a full physical address (we can't deliver to P.O. boxes), a contact number, and any estate or complex access instructions. Someone needs to be available to receive the order. If a delivery fails because of incorrect details or no access, we'll tell you about any re-delivery cost before we arrange it. Hoisting, after-hours or other special delivery requests are quoted upfront.

5. Collection

Collection is free, by appointment. We'll confirm the collection address and time when we book your collection.

6. Check your order on delivery

Please check your order when it arrives and tell us about any transit damage or missing parts within 48 hours, with photos, so we can fix it quickly. This doesn't affect your rights for defects you find later.

7. Returns and cancellations

You can cancel before production starts at no cost. Returns, refunds and defects are covered in our Returns and Refunds policy.

We deliver within South Africa only. Questions? Email hello@shelfspace.co.za or WhatsApp Lindi on 068 617 2745.